Privacy Policy
Last updated: March 2025
ePlant ("we", "our", or "us") is committed to protecting your privacy. This policy describes how we handle information when you use our website at eplantai.com, our plant identifier, encyclopedia, blog, insect identifier, and related services (collectively, the "Services").
Information We Collect
- Photos you upload: When you use our plant or insect identifier, you may upload images. We process these images to provide identification and do not use them to identify you personally unless you choose to create an account and we state otherwise.
- Usage data: We may collect how you use our website and app (e.g. pages visited, features used) to improve our Services.
- Device and technical data: Such as browser type, device type, and general location (e.g. country) to ensure compatibility and security.
- Analytics: We may use analytics tools (e.g. Google Analytics) to understand traffic and usage patterns in an aggregated way.
How We Use Your Information
We use the information we collect to: provide and improve plant and insect identification; deliver care guides and encyclopedia content; personalize your experience; analyze and improve our Services; and comply with applicable law. We do not sell your personal information to third parties.
Data Sharing and Third Parties
We may share data with service providers that help us operate our Services (e.g. hosting, analytics). Identification may involve sending image data to our backend or trusted partners to return results. We require such parties to protect your data and use it only for the purposes we specify.
Cookies and Similar Technologies
We use cookies and similar technologies for essential operation, preferences, and analytics. For details, see our Cookie Policy.
Data Retention and Security
We retain data only as long as needed to provide the Services and as required by law. We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
Your Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights or ask questions, contact us using the details below.
Contact Us
For privacy-related questions or requests, contact us at the email or address provided on our website (e.g. via our About Us or contact page). We will respond in accordance with applicable law.
We may update this Privacy Policy from time to time. We will post the updated version on this page and indicate the "Last updated" date. Continued use of the Services after changes constitutes acceptance of the revised policy.